Quick and easy access to MetLife customer support services and resources.
CONTACT US
For questions regarding your eligibility for these Insurance coverages, please contact your Benefits Coordinator.
For Statement of Health questions, call MetLife at 1-800-638-6420, prompt 1.
To initiate a life insurance claim or for claim questions once a claim is submitted, call MetLife at 1-800-638-6420, prompt 2.
To report an LTD insurance claim or for claim questions once claim is submitted, call MetLife at 1-833-771-1432.
For Life Portability & Conversion questions, call MetLife at 1-877-275-6387
Enrollment
If you’re a Regular or CII employee working 20 hours or more per week, you can enroll in USM-sponsored MetLife Life & Long-Term Disability (LTD) benefits, make changes, or cancel your benefits anytime during the year.
