Quick and easy access to MetLife customer support services and resources.
CONTACT US
MetLife Support
Hours: Monday – Friday from 8:00 a.m. to 6:00 p.m. EST
1-855-229-7303
HELPFUL LINKS
MyBenefits
File a claim or view benefit information.
PLEASE NOTE: MyBenefits does not provide policy information for your group life insurance. To view coverage information login to the TB benefits portal - Login | My Benefit Express
Register for MyBenefits
Need to register? Our video will guide you step-by-step through the process.
RESOURCES CENTER
Disability and Absence Management
To report a Disability, Leave of Absence or ADA claim: Call MetLife 1-855-229-7303 or file electronically through the MetLife Employee Portal - MyBenefits
Tailored Brands Leaves Team: leaves@tailoredbrands.com
Helpful Videos:
Maternity Leave Claims process
STD Claim Process
STD to LTD Claims Process
Disability - MyBenefits Demo
To Report a Life Claim:
Please contact Tailored Brands Benefits Center at 833-797-0998
Life Conversion/Portability:
Upon termination and/or retirement, you will receive a packet in the mail that will provide you options to convert or port your life insurance that you were enrolled in as an active employee.
To update Your Beneficiary Information:
Login | My Benefit Express
Helpful Videos:
MetLife Statement of Health Process
MetLife Advantages Video
Digital Estate Planning Demo
Contacts:
MetLife Customer Service: 855-229-7303
To File an Accident, Critical Illness, or Hospital Indemnity claim: Call MetLife 1-855-229-7303 or file electronically through the MetLife Employee Portal - MyBenefits
Helpful Videos:
Accident & Health Claims Video
Contacts:
MetLife Legal Plans Client Service Center at 855-229-7303
Create an account at www.members.legalplans.com
Helpful Videos:
MetLife Legal - Importance of Estate Planning
