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MetLife + Aura Identity and Fraud Protection

Make the internet a safer place for you and your family.

Benefits of MetLife + Aura Identity and Fraud Protection

 

Identity Theft & Financial Fraud Protection

Keep your personal, credit, and financial info secure in one place and protected with proactive controls, advanced threat detection and actionable alerts.

 

Scam & Cybercrime Prevention

Our powerful suite of advanced digital tools helps catch and block scams, spam and phishing attempts.

 

Smart Family Safety

With unique features like Secure Family Sharing and a Digital Parenting Suite, we make it easier than ever for you to help loved ones safely navigate the digital world.

 

Resolution & Reimbursement

You can rely on 24/7 US-based support and expert fraud resolution. Plus, each enrolled adult is covered by an individual $5M1 ID theft insurance policy.

 

There were 3,158 publicly reported data breaches in 2024, resulting in a 211% year-over-year increase in victims.2

RESOURCES

You can access everything you need from our resources page. Click resources in the main navigation or visit resources.

MetLife + Aura Identity and Fraud Protection FAQs

You do so much online, which makes your personal info more vulnerable to identity and financial fraud. Get peace of mind knowing that you have taken a big step in protecting yourself from online threats, identity theft and fraud.

Aura monitors your credit, financial accounts, home and auto titles and more. You will get alerted to credit inquiries, like if someone tries to open a new credit card or bank account in your name.

Aura offers robust protection by monitoring your personal info, credit, finances and devices, and alerting you of suspicious activity. It even takes proactive measures to help stop fraud before it happens. If you are a victim of fraud, Aura assists you with resolution and provides $5M of ID theft insurance1 for each adult to help with damages due to ID theft.

Through extensive monitoring of your Social Security Number, driver's license, passport ID and more.

An experienced team of Resolution Specialists will help you navigate credit bureaus, initiate credit freezes or locks and work with you to resolve your fraud incident.

Yes, a choice of plans and options are available for you and your loved ones. On a Family Plan, account owners can add up to 10 adults to their plan, no matter their age or address. Adult members will have their own accounts and enjoy the same benefits, and their info is kept private from other adults on the plan. Account owners may also add unlimited minors (under 18) to their plan if they have parental guardianship rights over the minor. The minor’s alerts will only be available for the Account owner to review.

Credit monitoring3 helps detect possible financial and identity fraud by monitoring inquiries and changes to your credit report. This helps you stay on top of your credit and protect your credit score by receiving near-real-time alerts about potential threats.

Have questions?

 

Please call Aura directly at 1-844-931-2872 to answer account, technical, or billing questions.

1 As a component of becoming an Aura Plan member, Consumers receive identity theft insurance through a group policy issued to Aura that is underwritten and administered by American Bankers Insurance Company of Florida, an Assurant company, which is not an affiliate or subsidiary of MetLife. Checking and Savings Cash Recovery and 401(K) and HSA Cash Recovery are part of and not in addition to the Expense Reimbursement limit of liability. The description herein is a summary intended for informational purposes only and does not include all terms‚ conditions and exclusions of the policies described. Please refer to the actual policies for terms, conditions and exclusions of coverage. Coverage may not be available in all jurisdictions.

2 ITRC 2024 Annual Data Breach Report, Identity Theft Resource Center (https://www.idtheftcenter.org/publication/2024-data-breach-report/), January 2025.

3 Monthly credit score tracker: The score you receive with Aura is provided for educational purposes to help you understand your credit. It is calculated using the information contained in your Experian credit file. Lenders use many different credit scoring systems, and the score you receive with Aura is not the same score used by lenders to evaluate your credit.


No one can prevent all identity theft or monitor all transactions effectively.

Aura is a product of Aura Sub, LLC. Aura Sub, LLC. is not affiliated with MetLife, and the services and benefits they provide are separate and apart from any MetLife product.