Make the internet a safer place for you and your family.
Identity Theft Protection
Keep your identity secure with proactive monitoring and alerts if threats to your personal info—like your bank accounts, credit, Social Security Number, IDs and more—are detected.
Financial Fraud Protection
Get alerted to new inquiries to your credit, suspicious transactions on your bank accounts and changes to your car or home title.
Digital Security
Shop, bank and work online more privately with safety tools, including VPN/Wi-Fi security, antivirus and password manager.
Privacy
Aura requests the removal of your personal info from data broker lists to help reduce spam like robocalls, robotexts and more.
Customer Service
Get $5 million identity theft insurance1 per adult member and 24/7 customer support for account, technical and billing questions. If you are a victim of fraud, you will receive resolution and remediation services from dedicated Resolution Specialists.
In 2021, there were over 66,000 breaches and nearly 42 billion exposed records detected in dark markets2
We're doing more online than ever before, making us more vulnerable to fraud and online threats. Metlife + Aura Identity and Fraud Protection helps safeguard your identity, money and assets, family, online reputation and privacy.
RESOURCES
You can access everything you need from our resources page. Click resources in the main navigation or visit resources.
Please call Aura directly at 1-844-931-2872 to answer account, technical, or billing questions.
1 As a component of becoming an Aura Plan member, Consumers receive identity theft insurance through a group policy issued to Aura that is underwritten and administered by American Bankers Insurance Company of Florida, an Assurant company, which is not an affiliate or subsidiary of MetLife. Checking and Savings Cash Recovery and 401(K) and HSA Cash Recovery are part of and not in addition to the Expense Reimbursement limit of liability. The description herein is a summary intended for informational purposes only and does not include all terms‚ conditions and exclusions of the policies described. Please refer to the actual policies for terms, conditions and exclusions of coverage. Coverage may not be available in all jurisdictions.
2 2022 Identity Breach Report https://info.constellaintelligence.com/2022-identity-breach-report. Accessed 4/22/2024.
3 Monthly credit score tracker: The score you receive with Aura is provided for educational purposes to help you understand your credit. It is calculated using the information contained in your TransUnion or Experian credit file. Lenders use many different credit scoring systems, and the score you receive with Aura is not the same score used by lenders to evaluate your credit.
No one can prevent all identity theft or monitor all transactions effectively.
Aura is a product of Aura Sub, LLC. Aura Sub, LLC. is not affiliated with MetLife, and the services and benefits they provide are separate and apart from any MetLife product.
